15 June 2026 · ChaguoAI team
USSD when there is no data bundle
USSD is a menu on an ordinary phone. It does not need a smartphone or a mobile-data bundle.
- Product
Many clients will not open WhatsApp. USSD keeps the intake on a basic phone: a short menu, no app, and no data bundle. Africa's Talking provides that gateway.
The answers still feed the same eligibility rules. The health worker still sees a recommendation packet and confirms the choice. USSD is another door into the same counselling support, not a separate clinical system.